Frequently Asked Questions (FAQ)
OWEN questions
1. Who do I contact for more information about OWEN?
Please see the contacts page.
General Acuity Portal Questions
2. Do I need to register/login to the site?
No, graphical data and the map view are available to all users. However, if you do register you can also download data, and create & save your own customized graphs for future viewing.
3. How do I register for the site?
Click here or select 'Login/Register' from the menu and click the 'Registration' button.
4. How do I download data?
You must first register for a free account on the website.
As a registered user you, you can download data two different ways:
  • 'Data Selector' menu option: Search for and select the individual parameters that you would like to either graph or download.
  • Graph option: Select the 'gear' icon at the upper right of each graph to download only the displayed data from that graph or from all the graphs on the page. The format of downloaded data depends on the type of graph. For example, summarized and binned data are downloaded for wind-rose type plots.
5. Who do I contact if I have a problem with the website?
Please contact the Acuity Portal Team at
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